Privacy Policy

Information we collect

• Checkout information such as name, email address, mobile number, order and payment status.
• Support communications and information you voluntarily provide.
• Basic technical and security data generated when you use the website.

How we use information

We use information to process and verify orders, deliver downloads, provide support, prevent fraud, maintain records, secure the service, and comply with legal obligations.

Payments

Payments are processed by Razorpay. We do not directly store complete card, UPI PIN, CVV, or banking credentials. Razorpay processes payment information under its own privacy and security terms.

Service providers and disclosure

Information may be shared only as necessary with providers used for payments, database hosting, website hosting, email delivery, security, and legal compliance. We do not sell personal information.

Retention and security

Order and support records are retained only for operational, tax, dispute, security, and legal purposes. Reasonable technical measures are used, but no internet service can guarantee absolute security.

Your choices and contact

You may request access, correction, or deletion of eligible information. Some transaction records may need to be retained where legally required. Contact orders@vfxabhay.in.